Zeeoma

Illuminating Kimono

$120

Done in Asọ Oke material, the traditional handwoven cloth originating from the Yoruba people of southwestern Nigeria, this vibrant kimono with intricate designs, golden and colorful stripped patterns and cultural significance will make you stand out from the crowd.

FAQs

ORDER INQUIRY

PRE-ORDER ITEMS

Pre-Order estimated date ranges, it is not guaranteed to deliver to you by a specific date.

All Pre-Order items are subject to delays and cancellations during production.


ORDER CANCELLATION & ADDRESS CHANGES

If you need to modify your order, cancellation requests and address amendments are only available prior to shipment. Once your order has shipped, we are unable to make changes or cancel the shipment.

Please be aware that Final Sale items, including custom orders, cannot be adjusted or cancelled.

For any questions regarding order changes, please contact support@zeeomaluxury.com


SHIPPING

ORDER PROCESSING

Orders are processed pending item availability and credit card verification. Zeeoma will contact you via email if there are any issues with your order.

Zeeoma does not process orders on Saturday, Sunday or during holidays. The following holidays include:

• New Years Eve
• New Years Day
• Martin Luther King Jr. Day
• Presidents Day
• Memorial Day
• Independence Day
• July 5th - the day after Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day

We are not responsible for packages that are lost, damaged or stolen.

If you need to make a change to your shipping address, email us at support@zeeomaluxury.com as soon as possible. We can change the address if the package has not left our facility. We are unable to reroute a package once it has shipped.

Zeeoma is not able to offer shipping to PO BOXES, APOS and FPOS. 


DOMESTIC SHIPPING

Zeeoma offers free ground shipping on all U.S. orders over $100. 

Hawaii, Alaska and Puerto Rico will need to be placed with expedited shipping.

For expedited delivery options, we provide FedEx 2-Day for $25 and FedEx Overnight for $45 Please note that all orders, including those with expedited shipping, require 1-2 business days for processing. You will receive a shipping confirmation email with tracking details once your order has been fulfilled.

We are unable to accommodate shipments to PO Boxes or any FPO/APO addresses.


RETURNS

All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us in original condition. Make sure all items are exactly how you received them with tags still attached and no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product.

For Domestic Returns, you will be issued with a pre-paid returns label once your return has been submitted into our returns portal. Use the packaging included in your original purchase to send your item(s) back to us. Please note a $10 restocking fee will be deducted from your refund for mailed returns. If you prefer to exchange your order or return your order at a store, the restocking fee will be waived.


RETURNS


DOMESTIC RETURNS

All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us in original condition. Make sure all items are exactly how you received them with tags still attached. and no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product.

For Domestic Returns, you will be issued with a pre-paid returns label once your return has been submitted into our returns portal. Use the packaging included in your original purchase to send your item(s) back to us.

Please note a $10 restocking fee will be deducted from your refund for mailed returns. If you prefer to exchange your order or return your order at a store, the restocking fee will be waived. 

Please use the original packaging included in your shipment to return any item(s). Once our quality control team has approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received, most likely sooner. Exchange orders will ship within 24 hours of the original item being received back. You may also return your online order at our store locations. Orders must be returned within 14 days of delivery. 


PRODUCT SIZING

Zeeoma SIZE GUIDE

Our size guide can be located on each product page, some styles will also include product measurements. Please contact customer care for additional sizing information.

CONTACT US

CUSTOMER CARE

Monday-Friday 10am-7pm CST

support@zeeomaluxury.com

Phone number 636-777-7382

PR INQUIRIES

Press Team

Info@zeeomaluxury.com

Visit Us

Saint Louis

101 West County Center Drive, Des Peres, Missouri, 63131

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